Service status
What is live today — and what isn’t yet.
We would rather tell you when something is closed than let a button pretend. This page is the plain account of each capability.
Open Shoot Plan checkoutLive Shoot Plan quotesOn email notificationsClosed video productionOff rendering
Customers can sign in and buy Shoot Plan on this website. Shoot Plan is on sale to buyers in the UK, the Isle of Man, Jersey, Guernsey, Gibraltar, the US, Australia, New Zealand, Japan, Singapore, Switzerland and South Africa. We can't sell to buyers elsewhere yet. The video production service is still in private testing: its keys and test projects are for the authorised owner development account only. The table below gives the detail, capability by capability.
Video production service: live switches
The video service publishes its switches as public JSON. Open the capabilities record to see the current values; no key is needed.
Capability by capability
Written account, last reviewed 14 October 2026. Shoot Plan is open to customers; the video production service is still in private testing. Where the video production service's switches differ from the live record above, trust the live record and tell us.
| Capability | Status | What that means for you |
|---|---|---|
| Public website, guides and research | Live | Everything on this site is public and readable without an account. |
| Customer sign-in | Open | Google sign-in and optional email/password sign-in use server-side sessions. Customers can create an account and sign in to buy and use Shoot Plan. Shoot Plan is on sale to buyers in the UK, the Isle of Man, Jersey, Guernsey, Gibraltar, the US, Australia, New Zealand, Japan, Singapore, Switzerland and South Africa. We can't sell to buyers elsewhere yet. |
| Project workspace | Owner only | Organisation-scoped project status, safety state, next action and activity, read from the video service. Only the owner development account can use it while the video service is in private testing. |
| Development API and MCP keys | Owner only | The authorised owner development account can create, rotate and revoke reveal-once video service test keys. New customer/tester keys for the video service are not being issued. Read the documentation. |
| TEST_ONLY projects | Owner only | The owner development account can exercise the control plane with zero spend: no renderer, no billing, no provider credit. |
| Real production intake | Closed | The video production service isn't taking new customers or paid production jobs while it is in private testing. |
| Provider execution (rendering) | Off | No generative or rendering provider is called on a customer’s behalf. |
| Quotes | Live | Shoot Plan offers a free metadata-only Shoot Check and returns the £15, £29 or £59 price for your shoot. A result is not an order: you buy on the website, from the basket, where you see the full price and the Terms of Service and Acceptable Use Policy versions that apply before Checkout. Shoot Plan is on sale to buyers in the UK, the Isle of Man, Jersey, Guernsey, Gibraltar, the US, Australia, New Zealand, Japan, Singapore, Switzerland and South Africa. We can't sell to buyers elsewhere yet. Calculate scope or read the capability record. |
| Billing and payment | Open | Payments: Stripe checkout, from the basket on our website. |
| Automated email notifications | On | Email notifications: on. We email an order confirmation after payment and again when your plan is ready. |
| Delivery downloads | Live partial | Temporary delivery storage with explicit retention; download promptly. Downloads guide. |
| Apps and games | Varies by product | Clearway is coming soon; Exit Interview and SHE are in development. Each product’s own page, linked from Work, is its reference. |